INQUIRES
Exotica Exportare will handle each refund on a case by case basis. Please note you are purchasing live plants. Not responsible for losses or damage during shipping. EE will help you file a claim with logistics company. Please research and be aware of cultural factors involved before making an investment in the plants available on this site. Your satisfaction with these amazing plants is our upmost priority. Arthur is always here to answer questions. Most tropical plants require specialized care to thrive. Shipping stress is normal and is not grounds for refund.